This Gap is about a tool that supports a trainer in having all the devices needed for the training (pen, marker, iphone, A4/letter sized notes) at their disposal whenever needed. See also myGap page.
Gathering User Data Experience:
The collection of User Needs unfortunately cannot be done in context in this week, as the accessibility to other people's training is restricted and not possible in this week. Doing this in context would of course be highly desireable as only then the actual use and need of devices in the work of this specific trainer would become obvisous. However, the author of this post observed other people beforehand in joined seminars and has herself large experience with trainings in various contexts. Therefore, interviews outside the specific context were used this week plus added with all my previous experience. Interviewees were happy to contribute and added new aspects, needs and devices that were not envisioned by me. They also all strongly supported the idea which is encouraging. It was interesting to see that some liked the toolbelt idea while others could not imagine to wear the stuff. They were more happy about a standalone idea.
The UserNeeds
The tool holds devices (i.e. notes, pens, watch, …)
The tool holds A4/letter sized notes
The tool holds at least 4 board markers
The tool holds a watch plus timer
The tool holds an iphone or alike device
The tool holds 8 markers !
The tool holds Post-Its in various sizes and colors
The tool holds tape (transparent)
The tool holds painters tape (the bronsih, painters tape)
The tool holds the markers tip cover when in use
The tool holds an iPad (optional)
The tool holds a pen for making notes on the notes
The tool aids Trainers to intuitively store and retrieve things (without cognitive load)
The tool holds open markers (with open tip) without permanently dirtying the tool !
The tool supports the automatic placement of devices at their proper position
The tool aids storing things with an effort of less than 1s
The tool can be used withour requiring much/any attention
The tool automatically stores the various devices !
The tool has a proper/defined position for each device.
The tool provides easy access to specific devices
The tool allows for easy access to ALL the different devices (content)
The tool shows the features of the single devices e.g. the color of a specific marker to the user
The tool delivers the device automatically !
The tool knows which device is usable in the specific training context
The tool is 'transparent'
The tool allows for 'blind' retrieval, especially when on body
The tool is robust to it’s use
The tool holds the devices such that they do not fall out or change position doing normal sidewise or up to 30 degree tilting movement
The tool holds the devices such that they do not fall out when it is thrown around.
The tool lives for at least 1000 uses
The tools is always accessible and ready to use where needed
The tool easily travels with the user
The tool is attachable to a FlipChart
The tool is attachable to one’s body
The tool sits by itself, for example on a table
The tool is attachable to a common chair
The tool is a personal extension of trainer and liked by him/her
The tool is stylish !
The tool is adjustable in color/texture to the trainer’s current cloth !
The tool is comfortable to wear or to carry
The tool is made of pleasant texture, nice to touch !
The tool is never in the way
Gathering User Data Experience:
The collection of User Needs unfortunately cannot be done in context in this week, as the accessibility to other people's training is restricted and not possible in this week. Doing this in context would of course be highly desireable as only then the actual use and need of devices in the work of this specific trainer would become obvisous. However, the author of this post observed other people beforehand in joined seminars and has herself large experience with trainings in various contexts. Therefore, interviews outside the specific context were used this week plus added with all my previous experience. Interviewees were happy to contribute and added new aspects, needs and devices that were not envisioned by me. They also all strongly supported the idea which is encouraging. It was interesting to see that some liked the toolbelt idea while others could not imagine to wear the stuff. They were more happy about a standalone idea.
The UserNeeds
The tool holds devices (i.e. notes, pens, watch, …)
The tool holds A4/letter sized notes
The tool holds at least 4 board markers
The tool holds a watch plus timer
The tool holds an iphone or alike device
The tool holds 8 markers !
The tool holds Post-Its in various sizes and colors
The tool holds tape (transparent)
The tool holds painters tape (the bronsih, painters tape)
The tool holds the markers tip cover when in use
The tool holds an iPad (optional)
The tool holds a pen for making notes on the notes
The tool aids Trainers to intuitively store and retrieve things (without cognitive load)
The tool holds open markers (with open tip) without permanently dirtying the tool !
The tool supports the automatic placement of devices at their proper position
The tool aids storing things with an effort of less than 1s
The tool can be used withour requiring much/any attention
The tool automatically stores the various devices !
The tool has a proper/defined position for each device.
The tool provides easy access to specific devices
The tool allows for easy access to ALL the different devices (content)
The tool shows the features of the single devices e.g. the color of a specific marker to the user
The tool delivers the device automatically !
The tool knows which device is usable in the specific training context
The tool is 'transparent'
The tool allows for 'blind' retrieval, especially when on body
The tool is robust to it’s use
The tool holds the devices such that they do not fall out or change position doing normal sidewise or up to 30 degree tilting movement
The tool holds the devices such that they do not fall out when it is thrown around.
The tool lives for at least 1000 uses
The tools is always accessible and ready to use where needed
The tool easily travels with the user
The tool is attachable to a FlipChart
The tool is attachable to one’s body
The tool sits by itself, for example on a table
The tool is attachable to a common chair
The tool is a personal extension of trainer and liked by him/her
The tool is stylish !
The tool is adjustable in color/texture to the trainer’s current cloth !
The tool is comfortable to wear or to carry
The tool is made of pleasant texture, nice to touch !
The tool is never in the way
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